KNOWLEDGE BASE CREATION FOR AI‑POWERED TEAMS
Your LLM is only as smart as the context you feed it. Yet most organisations keep their most valuable insights locked in slide decks, wikis, and employee heads. Our Knowledge Base Creation service transforms that chaos into a clean, indexed source of truth that AI agents can reference with confidence.
WHY A KNOWLEDGE BASE MATTERS
Cost of confusion
Employees waste up to 19% of their time hunting for information that already exists.
Model blindness
Off‑the‑shelf GPTs hallucinate when they can’t “see” your proprietary playbooks.
Who feels the pain most
Strategy leads, enablement managers, and CS teams drowning in duplicate FAQs and out‑of‑date SOPs.
HOW UPUPDNDN SOLVES IT
1. Context Discovery Workshop
Facilitated sessions and doc audits uncover the critical 20% of knowledge that drives 80% of work.
2. Semantic Structuring
We convert slides, PDFs, and tribal wisdom into chunked, metadata‑rich markdown ready for vector indexing.
3. Prompt Calibration & QA
We test your new corpus inside an LLM sandbox, iterating until retrieval precision tops 95%.
4. Deployment Playbook
You get import‑ready files, embedding scripts, and governance guidelines so the knowledge base stays evergreen.
KEY BENEFITS
Faster answers - AI agents resolve internal queries in seconds—support tickets drop 30%
Consistent messaging - Sales & CS quote the same facts, boosting win rates and CSAT
Onboarding acceleration - New hires ramp in half the time with one searchable hub
Scalable context - Add new docs with a drag‑and‑drop pipeline—no dev time required
What to Expect
Day 1
Kick‑off & stakeholder mapping – 60‑min call
Day 2-4
Document ingestion & gap analysis – Secure upload (≤ 2 hrs client time)
Day 5–7
Structuring & tagging – Our team handles 100%
Day 8–9
LLM calibration & validation – 1‑hr async feedback loop
Day 10
Live hand‑off & training – 90‑min workshop
Upupdndn consultants have worked with teams across consulting, retail, manufacturing, and nonprofits.
Frequently
Asked Questions
What deliverables will I receive?
A cleaned & chunked markdown corpus, vector indexing scripts, embedding playground notebook, and a governance guide.
How secure is our data?
We use encrypted transfers, delete source docs after ingestion, and can deploy inside your VPC upon request.
Do we need dedicated engineers?
No. We provide no‑code and low‑code deployment options plus step‑by‑step docs.
Can this integrate with our existing wiki or CRM?
Yes. We map identifiers so your knowledge base syncs with tools like Confluence, Notion, or HubSpot.
Ready to turn knowledge into AI fuel?
Book a 15-minute discovery call
