FOR CUSTOMER SUPPORT TEAMS

Deliver five-star support, instantly and at scale.

PAIN POINTS

High ticket volume overwhelms your agents.

Response times are slow, leading to frustrated customers.

Answers are inconsistent across your team.

Training new support staff on product knowledge takes weeks.

Triage AI Agent

Automatically categorizes and routes incoming tickets, and deflects common questions with instant, accurate answers from your knowledge base.

Resolution Assistant

Drafts on-brand, context-aware replies for human agents to review and send in seconds.

Customer Health Monitor

Analyzes support interactions to flag at-risk customers before they churn.

30 %

Reduction in ticket volume in the first 60 days.

2×

Cut average response time by over 50%.

One 60-minute discovery call and a two-week pilot with your existing help desk software. That’s it.

Upupdndn consultants have worked with teams across consulting, retail, manufacturing, and nonprofits.